Cancellations, late notice, no show
Life happens and sometimes people need to cancel their session. That is understandable.
I do ask that you might provide as much notice as possible because that may allow me to offer your session to someone who is in need of an urgent appointment or someone from my waiting list.
For cancellation:
48 hours or more before the booked time – no charge
For late notice:
24 to 48 hours before the booked time – 50% of session fee
No show:
Less than 24 hours before the booked time – 100% of session fee
Rebates
Medicare rebates – The Australian Government only offers Medicare rebates for services provided by psychologists and social workers, not Counsellors. This means that the services of qualified Counsellors and Psychotherapists are not presently subsidised through the GP Mental Health Plan. However, it is my experience that counselling generally costs about the same per session as the ‘out of pocket‘ portion of other services.
Private Health Insurance rebates – Your Counselling Matters is not currently registered with any insurance companies and therefore rebates are not available. All clients will be notified when this changes.